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Harnessing AI in Change Management: Insights from ACMP Webinar
FeaturedOne Fish, Two Fish: What an AI Taught Me About the Limits of Communication
One Fish, Two Fish: What an AI Taught Me About the Limits of Communication For most of this year, in the middle of an AI adoption change management project, I have been trying to get an AI to stop writing like Dr. Seuss. I am not being cute. It writes three short sentences in a row, and then a…

One Fish, Two Fish: What My AI Assistant Got Wrong About Being Done
One Fish, Two Fish: What My AI Assistant Got Wrong About Being Done Editor's note from Ann: I asked the assistant I work with every day to write this one itself, about the months I spent trying to get it to understand me. I told it to be honest about its own part. What follows is its account. I…

An AI Explained My Own Methodology to Me, and Made Up the Numbers
An AI Explained My Own Methodology to Me, and Made Up the Numbers By Ann Marvin, President and CEO, IMA Worldwide An AI wrote an article about my methodology last week. It was confident, well organized, and scored a 92 out of 100 on the content grader. It also invented two metrics that do not…

What Did They Do Now? Notes from the Night Shift of AI Adoption
What Did They Do Now? Notes from the Night Shift of AI Adoption If you have given an AI agent real credentials and real permission to act on your behalf, you may recognize this feeling. It is 2 a.m. I am awake. Not because of a deadline. Because somewhere in my stack of connected tools, one of them…

Brain Rot, and the Book I Could Not Put Down
Brain Rot, and the Book I Could Not Put Down My nephew has been explaining brain rot to me for a few years. I sort of got it. I nodded in the right places. But it did not actually land until today, watching him completely absorbed in his phone. My first instinct was the one everybody has. What is…

Every Time I Write About AI, I End Up Writing About People
Every Time I Write About AI, I End Up Writing About People I did not set out to write a series. I set out to write one post about decks, and then a thing kept happening: every time I sat down to write about AI, I ended up writing about people. Three posts in, the pattern is too loud to ignore, so…

Fail Fast, They Say. I Laugh and Laugh.
Fail Fast, They Say. I Laugh and Laugh. Every time someone hands me the fail fast mentality as career advice, I laugh. Fail faster, they say, and I laugh harder, because whoever coined that phrase clearly believed failing was the part that needed encouragement. Let me reassure everyone: we can…

Harnessing AI in Change Management: Insights from ACMP Webinar
Harnessing AI in Change Management: Insights from ACMP Webinar Exploring the AIM methodology and AI tools for effective change. In today’s fast-evolving landscape of change management, the integration of AI is becoming increasingly significant. During a recent ACMP-sponsored webinar, Allie Hartman…

Who Watches the Bots?
TL;DR This blog revisits Juvenal’s “Who watches the watchmen?” through the lens of AI agent oversight, where agentic systems supervise other agents, creating recursive layers of oversight. It traces cultural echoes of the question, shows how modern organizations have amassed more watchers than…

Twenty Decks Later: What AI Taught Me About Why Communication Doesn't Change Anything
Twenty Decks Later: What AI Taught Me About Why Communication Doesn't Change Anything People keep telling me AI is going to replace people. I can't speak for every job, but I can tell you what happened when it made me dramatically better at mine. Here is my confession: I am terrible at decks.…